InspiredOne, Inc. Privacy Policy

About This Policy

This Privacy Policy ("Policy") explains how InspiredOne Inc. ("we," "our," "us") processes your personal data. It applies to your use of the InspiredOne services, including:

• All InspiredOne services across devices, such as mobile phones, tablets, and desktop computers.
• The personalization features that tailor your user experience.
• The infrastructure and technology that enable our services.
• The connection of your InspiredOne account with other applications.
• Both free and paid subscription options available through InspiredOne.

This Policy also covers other InspiredOne services that link to this Policy, such as our websites, customer service, and community platforms (collectively referred to as the "InspiredOne Service").

From time to time, we may introduce new or additional services that will be subject to this Policy unless stated otherwise. If you are a resident of California, additional provisions outlined in our supplemental California Notice at Collection also apply.

This Policy does not cover:

• The InspiredOne Terms of Use, which is a separate document outlining the legal contract between you and InspiredOne for using the InspiredOne Service.
• Other InspiredOne services with their own privacy policies, such as specific third-party integrations.

Your Rights and Controls Over Personal Data

Privacy laws provide individuals with specific rights concerning their personal data. This section outlines those rights and how you can exercise them:

• Be Informed: You have the right to be informed about the personal data we collect and how we process it. We provide this information through this Policy and as you use the InspiredOne Service.
• Access: You may request access to the personal data we process about you. You can contact us to get a copy of your personal data.
• Correction: If your personal data is inaccurate, you can request that we amend or update it through profile account settings.
• Deletion: You can request that we delete certain personal data. Note that there are situations where we may be unable to delete your data, such as when it's necessary for legal compliance or fraud prevention.
• Opt-Out of Tailored Advertising: You can opt-out of tailored advertising by adjusting your Privacy Settings in your account which is currently supported for Paid Subscriptions For more details, see the "Tailored Advertising Controls" section below.
• Data Portability: You can request a copy of your personal data in an electronic format for use with another service.
• Automated Decision-Making: InspiredOne does not engage in decisions based solely on automated processing that would have legal or similarly significant effects on you.
• Withdrawal of Consent: If we process your personal data based on your consent, you have the right to withdraw that consent at any time.

To verify any requests related to your personal data, we may ask for details associated with your InspiredOne account. If we cannot verify your identity, we may be unable to fulfill your request.

Personal Data We Collect

We collect various categories of personal data, including:

• User Data: Information required to create your InspiredOne account, such as your profile name, email address, password, phone number, and date of birth.
• Street Address Data: We may ask for your street address to check eligibility for certain services, for billing purposes, or to deliver physical goods.
• Usage Data: Information about how you use the InspiredOne Service, including search queries, streaming history, and interactions with other users.
• Technical Data: Information about the devices you use, such as device IDs, IP addresses, and network connection types.
• Payment and Purchase Data: Information related to purchases made through InspiredOne, such as payment method details and purchase history.
• Survey and Research Data: Information you provide when participating in surveys or research activities.

We also receive data from third-party sources, such as authentication partners, third-party applications, and payment partners, to enhance your experience and provide our services.

How We Use Your Personal Data

We use your personal data for the following purposes:

• To Provide the InspiredOne Service: Including setting up and personalizing your account, delivering content, and enabling features of the InspiredOne Service.
• To Diagnose and Fix Issues: To troubleshoot and resolve technical issues with the InspiredOne Service.
• To Develop and Improve Features: Analyzing user data to enhance and develop new features for the InspiredOne Service.
• For Marketing and Advertising: Tailoring advertising to your interests and sending you marketing communications.
• To Comply with Legal Obligations: Ensuring compliance with applicable laws and responding to legal requests.
• To Protect and Secure Our Services: Detecting and preventing fraud and ensuring the security of our systems.

Sharing Your Personal Data

We may share your personal data in an anonymized form with various third parties to support the operation and enhancement of the InspiredOne Service. Here’s how we may share your data:

• Service Providers: We work with service providers who assist us in maintaining and improving the technical infrastructure of our services, providing customer support, and conducting marketing activities. These providers may receive anonymized data to perform their functions on our behalf.

• Payment Partners: To process payments and prevent fraudulent transactions, we may share anonymized data with payment processors and financial institutions.

• Advertising Partners: We collaborate with advertising partners to deliver personalized ads within the InspiredOne Service. Anonymized data may be shared to ensure that the ads you see are relevant and aligned with your interests.

• Marketing Partners: To promote the InspiredOne Service effectively across various channels, we may share anonymized data with our marketing partners. This helps us measure the success of our marketing campaigns and tailor future efforts.

• Law Enforcement: In compliance with legal obligations or to protect the safety and security of our users and services, we may share anonymized data with law enforcement or other governmental authorities.

• Purchasers of Our Business: In the event of a business transaction, such as a sale, merger, or acquisition, we may transfer anonymized personal data to the relevant parties involved in the transaction to ensure the continuity of our services.

This anonymized sharing ensures that your privacy is protected while enabling us to maintain and improve the InspiredOne Service

Data Retention

We retain your personal data only as long as necessary to provide the InspiredOne Service and for legitimate business purposes, such as complying with legal obligations and resolving disputes. Data retention periods vary depending on the type of data and its use:

• Data Retained Until You Remove It: You can delete certain personal data directly through the InspiredOne Service, such as profile pictures or playlists.
• Data That Expires: Some data, such as search queries, may be automatically deleted after a specific period.
• Data Retained Until Account Deletion: We retain certain data, like your streaming history, until you delete your account.
• Extended Retention for Limited Purposes: Some data may be retained for longer periods to comply with legal obligations or protect our services.

International Data Transfers

InspiredOne may transfer personal data internationally to provide our services. We use appropriate safeguards to ensure data transfers comply with applicable laws, including technical protections like encryption and policies to challenge unlawful government requests.

Data Security

We are committed to protecting your personal data through appropriate technical and organizational measures. However, no system is completely secure. We encourage you to use strong passwords, limit account access, and log out of shared devices to protect your data.

Children's Privacy

The InspiredOne Service is not directed at children under the age of 13 or those who require parental consent to process their personal data. If you are under the applicable age limit, do not use the InspiredOne Service. Parents who become aware that their child has provided personal data to InspiredOne should contact us, and we will take steps to delete the data.

This Policy provides a comprehensive overview of how InspiredOne processes and protects your personal data while using our services. If you have any questions or concerns, please refer to the resources and controls provided within the InspiredOne Service or contact our support team

Changes to this Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.

If we make any material changes to this Policy, we will provide you with appropriate notice. This could include displaying a prominent notice within the InspiredOne Service, sending an email, or delivering a notification to your device. We encourage you to review this Policy periodically to stay informed about how we are protecting your information.

How to Contact Us

If you have any questions or concerns regarding this Privacy Policy or how your personal data is handled, you can contact our Data Protection Officer in any of the following ways:

• Email: [email protected]
• Mail: InspiredOne, Inc., 3964 Rivermark Plaza, Suite 233, Santa Clara CA 95054

InspiredOne Inc. is the data controller responsible for the processing of personal data as described in this Policy.